Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.
Compost Bins Overflowing at Nazzaro Center
“The compost (not trash) at the Nazzaro Community Center in the North End of Boston is overflowing, people are trying to responsibly compost but there is no room so it is overflowing. Please let the composters know, many thanks!”
The original 311 post can be found here. The case was submitted and opened on February 2, 2019. The case is still open as of February 10, 2019.
Another Thank You Message For Bill
“To whom it may concern, I am writing to pass on some accolades for Bill who sweeps and cleans the North End streets. I’ve been a resident of the North End for close to 20 years now and want to express what a pleasure it is to see Bill on a daily basis. Not only does he work extremely hard, he greets all residents with a smile, hello and a positive attitude. I hope he stays on the job as long as possible and kudos to the city of Boston for hiring such a gentleman. I can only hope other neighborhoods have someone as terrific as Bill. Thank you, Matt…”
The original 311 post can be found here. The case was submitted and opened on January 31, 2019. The case was then closed that same day on February 1, 2019 with the following message: “Closed with status: Case Noted.” This is a follow up to the first thank you to Bill, posted last week.
Street Light Update
An update from a case sent in by Michele Tirella:
“After 14 months (November 3, 2017 to February 6, 2019), the street light in front of 165 Endicott Street is being fixed as we speak. Numerous calls/complaints were made over these 14 months to the City to no avail. Finally, my appearance at the Mayor’s Office got the ball rolling to repair this light.”
The original 311 post can be found here. The case was submitted and opened on November 3, 2017. The case was closed on February 6, 2019.
Shopping Carriage in Ausonia Plaza
“People using this as a trash barrel because there isn’t one in this park. Remove this rat infestation and add a garbage can.”
The original 311 post can be found here. The case was submitted and opened on January 28, 2019. The case was resolved on January 29, 2019 with the following message: “Closed with status: Case Resolved. This open space/park is owned and maintained by Peabody Properties. Property name is Christopher Columbus Plaza 617-367-2100.”
Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!