Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Compost Bins Overflowing at Nazzaro Center

The compost bins at the Nazzaro Center are overflowing with composting materials.

“The compost (not trash) at the Nazzaro Community Center in the North End of Boston is overflowing, people are trying to responsibly compost but there is no room so it is overflowing. Please let the composters know, many thanks!”

The original 311 post can be found here. The case was submitted and opened on February 2, 2019. The case is still open as of February 10, 2019.

Another Thank You Message For Bill

“To whom it may concern, I am writing to pass on some accolades for Bill who sweeps and cleans the North End streets. I’ve been a resident of the North End for close to 20 years now and want to express what a pleasure it is to see Bill on a daily basis. Not only does he work extremely hard, he greets all residents with a smile, hello and a positive attitude. I hope he stays on the job as long as possible and kudos to the city of Boston for hiring such a gentleman. I can only hope other neighborhoods have someone as terrific as Bill. Thank you, Matt…”

The original 311 post can be found here. The case was submitted and opened on January 31, 2019. The case was then closed that same day on February 1, 2019 with the following message: “Closed with status: Case Noted.” This is a follow up to the first thank you to Bill, posted last week.

Street Light Update

An update from a case sent in by Michele Tirella:

“After 14 months (November 3, 2017 to February 6, 2019), the street light in front of 165 Endicott Street is being fixed as we speak. Numerous calls/complaints were made over these 14 months to the City to no avail.  Finally, my appearance at the Mayor’s Office got the ball rolling to repair this light.”

The original 311 post can be found here. The case was submitted and opened on November 3, 2017. The case was closed on February 6, 2019.

Shopping Carriage in Ausonia Plaza

Shopping carriage being used as a trash can left in Ausonia Plaza, outside the Christopher Columbus Plaza at the corner of Commercial and Richmond Streets.

“People using this as a trash barrel because there isn’t one in this park. Remove this rat infestation and add a garbage can.”

The original 311 post can be found here. The case was submitted and opened on January 28, 2019. The case was resolved on January 29, 2019 with the following message: “Closed with status: Case Resolved. This open space/park is owned and maintained by Peabody Properties. Property name is Christopher Columbus Plaza 617-367-2100.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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    • Why? Because it’s so successful that it has succeeded the expectations of the pilot program? Hardly counter-productive.

  1. Why counter productive? Because a well intentioned program has been transformed into a rat smorgasbord located in a children’s playground due to the City’s negligence. Recall snowstorms we’re blamed when the same thing happened last year. What’s the excuse now???

  2. It’s one thing to throw garbage away, it’s another thing to have it picked up. From the monster pile of garbage in the middle of the North End, seems like the logistics are messed up. But if you like feeding rats, throw your stuff on the pile. Great plannig. By spring you should have mulch for flowers …. if the rats don’t decide to defend their turf.

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