Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

North Square Bricks in Need of Replacing

“Newly historically restored North Square in front of Paul Revere’s house dig up and patched by National Grid. Will this be restored back to original conditions? Cobblestones are all original. National Grid is still here.”

The original 311 post can be found here. The case was submitted and opened on January 30, 2019. The case was then closed on January 31, 2019 with the following message: “Closed with status: Case Resolved. THE COBBLESTONE WILL BE RESTORED TO ITS ORIGINAL CONDITION ONCE NGRID HAS REMEDIED THE GRADE 1 LEAK AT THIS LOCATION…CIU WILL MONITOR AND LOG ANY ADDITIONAL EXCAVATIONS FOR COMPLETE RESTORATION.”

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Kind Message for Bill Who Sweeps Hanover Street

“I’m writing in regards to “Bill” who sweeps Hanover Street in the North End. I have owned a business in the area since 2011 and it’s been a pleasure to have Bill in the area on a daily basis. His positive attitude and upbeat personality truly has made a positive impact on the community. He is an absolute JOY. Excellent hire city of Boston!”

The original 311 post can be found here. The case was submitted and opened on January 30, 2019. The case was then closed that same day on January 30, 2019 with the following message: “Closed with status: Case Noted”

Three Lights Out in A Row on Prince Street

“3 street lights in a row are out on Prince Street, making the street very dark.”

The original 311 post can be found here. The case was submitted and opened on January 29, 2019. The case is still open as of January 30, 2019.

Salem Street Pothole Still Unresolved

“Corner of Salem and Parmenter Street – Large sinkhole that has already done damage to multiple cars.”

The original 311 post can be found here. The case was submitted and opened on January 25, 2019. The case is still open as of January 31, 2019.

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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3 COMMENTS

  1. As the Director of the Paul Revere House, I want to thank National Grid for their hard work over several really cold days and nights as they looked for the leak. The gas was migrating into the Revere House basement so we kept senior staff on the clock, around the clock, for 3 days to provide access to National Grid crews to check levels in the basement. I know it is disappointing to see the 19th century cobbles torn up but I am sure the contractor on the North Square construction project and the City team will make it look nice again in the spring. We are just happy that it was resolved safely and carefully.

    PS I also think Bill is wonderful — a truly nice guy.

  2. I also agree Bill is the best. He is so friendly and always has a smile on his face. The best part is he knows everyone’s name and is always happy to greet you when he sees you. He’s a love to speak to and takes pride in trying to keep the streets clean thanks so much Bill we need more like Bill.

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