Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.
Nonresident Vehicle Parks in Resident Only Spot
“This non resident car parks every day in the North End in resident spots. I rarely see it ticketed. Not to mention it is also parked in a crosswalk.”
The original 311 post can be found here. The case was submitted and opened on December 18, 2018. The case was then closed on the same day with the following message: “Closed with status: Case Resolved. area checked and enforced.”
Endicott Street Light Out for Over a Year
– Sent in from Michele Tirella.
“On November 1, 2017, I sent a request on the 311 app regarding a street light that had been out in front of 165 Endicott Street. Over the year I have made several calls [to then city councilor] Sal LaMattina’s Office [which is] now Lydia Edwards’ Office, Department of Public Works, 311, and the City of Boston Lighting Department to no avail. Thirteen months later and this street light is still not fixed. My next step is going right to the Mayor’s [office]. Imagine, the City cannot fix a simple street light within a year? ….DISGRACEFUL.”
The original 311 post can be found here. The case was submitted and opened on November 3, 2017. The case is still open as of December 19, 2018.
Helicopters Allegedly Becoming Too Loud for North End Residents
“The helicopters over the north end have gotten more frequent and louder — they are at all hours including middle of the night (eg last night / early this a.m.). Where can I file a noise complaint about this?”
The original 311 post can be found here. The case was submitted and opened on December 16, 2018. The case was resolved later that day on December 16, 2018 with the following message: “Closed with status: Case Referred to External Agency. direct response w/ FAA contact: Questions/concerns regarding helicopter noise should be filed with the Federal Aviation Administration (FAA). The FAA’s site for such complaints is here.
Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!