What’s the 311? Prado Leaf Blowing, Homeless at Pool Again, Abandoned Motorcycle, Move In Trash

Welcome to a new weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov. 

Leaf Blowing at Paul Revere Mall

“Workers are cleaning up the leaves on the pedestrian area of the Paul Revere Mall today. They continue to blow leaves and dirt into piles up against the brick walls that surround the mall. This action results in dirt and grime blown into into the windows and sides of homes that overlook the mall. They can easily blow the leaves for collection into the middle of the mall, which will avoid this issue. I have called 311 in the past about this and continue to be frustrated that there has been no resolution.”

The original 311 post can be found here. This case was submitted and opened on August 30th, 2017. It was then closed later that same day on August 30th, 2017 with the following message: “Closed with status: Case Noted. The Superintendent for the North End will be notified about this situation.”

Homeless Living at Mirabella Pool Again

A homeless person continues to live behind the Mirabella Pool. Here, you can see the most recent 311 post addressing this issue.

The 311 user wrote, “Homeless living next to north end pool.”

The original 311 post can be found here. This case was submitted and opened on September 1st, 2017. This issue has not yet been resolved. However, it has been “resolved” multiple times previous to this 311 post. See last week’s “What’s the 311?” for another report on this issue.

Moving Day Trash

There were plenty of 311 reports around the September 1st move-in day. Here is one example.

“Move out furniture and garbage left probably during the night of 8/30 Wednesday as was there on a.m. of Thursday 8/31 at 6 a.m. And the pile grew during the day and is there there when I got home from work at 4:30 today. This is terrible, and I don’t care if it is the “worst day of the year” I just can’t believe it. And others moving out had their stuff piled in front of my door so I couldn’t even get in.”

The original 311 post can be found here. This case was submitted and opened on August 31st, 2017. It was then closed on September 2nd, 2017 with the following message: “Closed with status: Case Noted. no VIOLATION at this time.”

For more on move-in day, see September’s Annual Move In Weekend Brings Trash Mountains and Street Ballet.

Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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