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What’s the 311? Public Works Kudos, Request for Trees, Move-In Trash, Ticket Ads at Richmond St. & Atlantic Ave.

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at

Public Works Kudos

One 311 user included this photo of a clean Paul Revere Mall with their thank you.

Two 311 users gave a shout-out to public works for keeping up with the trash build up during the big Boston move weekend. One 311 user writes, “Kudos to Boston public works for working so hard and keeping the north end very clean great job guys”.

Another says, “Thumbs up for public works down the North End! They have been great in picking up trash all day long. Thank you for your hard work!”

Tree Pruning Needed on Cooper Street

This 311 user writes, “Please replant the tree that has apparently died and been asphalt-paved over in front of 8 Cooper St. Due to the confined space, I would suggest a Amelanchier x grandiflora be planted here. Thank you for your consideration of this request!”

The original 311 post can be found here. The case was submitted on Saturday, August 31 and remains open as of Tuesday, September 2.

Move-In Issues at 209 Endicott St.

This 311 user says, “Trash Out – Already ticketed but needs pick up.”

The original 311 post can be found here. The case was submitted, opened and closed on Sunday, September 1 with the following notes: “Closed with status: Case Noted. Trash was removed.”

Alleged Illegal Ads at Intersection Of Richmond St & Atlantic Ave

This 311 user writes, “This company is illegally putting ads all over the North End, including signs and stickers. Please remove them!”

The original 311 post can be found here. The case was originally submitted way back on Sunday, May 5, 2019. The case was just closed on Friday, August 30, 2019 with the following notes, “Closed with status: Case Resolved. graffiti issue resolved.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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