
Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.
Street Light Missing on Charter Street

“Who is in charge of replacing this red light that was broken AWHILE ago on the fire emergency pole located on Charter Street, between Henchman & Foster at the end of Salem Street? And when do they plan on doing so?”
The original 311 post can be found here. The case was submitted and opened on February 25, 2019. The case is still open as of March 3, 2019.
Street Sign Damaged at North Square

“Brand new sign at the foot of North Square has already been damaged by a car. Another example of how cars are costing us millions of dollars in infrastructure repair and maintenance.”
The original 311 post can be found here. The case was submitted and opened on February 26, 2019. The case was then closed on February 27, 2019 with the following message: “Closed with status: Case Noted. The Engineer has been informed and will take care of this.”
“Street is Sinking” on Hanover Street

“Street is sinking.”
The original 311 post can be found here. The case was submitted and opened on February 26, 2019. The case is still open as of March 3, 2019.
Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!