Community Featured

What’s The 311? Fulton St. Broken Sidewalk, Broken Gate at DeFilippo Playground, Rodent Sightings

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at

Broken Sidewalk at 133 Fulton Street

This 311 reader has repeatedly reported dangerous loose tar on top of the un-leveled old curb stone that is a risk for a senior citizen to fall. The tar was supposed to be temporary but has not been replaced.

The resident addressed the issue with the Mayor directly during an open forum and even followed up over a month later. To date, she has still not heard back from the city.

Broken Park Equipment at DeFilippo Playground

This 311 user writes, “Gate on lower level on North End dog park is dragging on the ground. Also loose brick in front of gate that has become a tripping hazard. Both referred to Rob T at Parks”.

The original 311 post can be found here. The post was opened on August 16, 2019 and remains open as of August 20, 2019.

Rodent Sighting at Boston North End Suffolk County

This 311 user says, “Rats the size of cats are running freely in the dusk. please address the issue.”

The original 311 post can be found here. The post was originally submitted on August 7, 2019 and was closed on August 13, 2019 with the following note: Closed with status: VIOCOR: Violation Corrected.

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!