Business Food & Drink

Customer Cannoli Conundrum at Mike’s

Mike's Pastry
Mike's Pastry (Source: Sundaykofax, Flickr, Creative Commons License)

A Worcester customer gets consumer columnist, Mike Lipka, to investigate the pricing display policy at Mike’s Pastry. The Worcester Telegram reports:

“Is it legal for a store to have absolutely no prices shown? There is no way to know what you will be spending beforehand. I own a retail store and cannot imagine not pricing items. The customers would be at my mercy for whatever I wanted to price it at.” That’s particularly tricky for customers at Mike’s, a cash-only business when you’re ordering in person. There is a small sign noting cash is king there.

General Manager Angelo Papa said he was surprised someone was put off by the longstanding practice of not disclosing prices upfront. “I never knew we were supposed to,” he said. “It’s the first time in over 60 years someone has questioned us on it.”

Read the full article at the Worcester Telegram.