What’s the 311? Prince St. Pothole, Trash on Fleet St., Needle Cleanup Needed in City Hall Plaza

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Pothole at 61 Prince St North End

This 311 user writes, “This pothole has been on Prince St more than 6 years. The addition of new light posts and equipment had made it worse. There are many elderly people and children that use this path every day. I have seen kids and elderly fall and twist their ankles because of this pothole. This pothole also fills up with a lot of water when it rains. People standing close by in their nice clothes are often drenched by a wave of water when a car drives by. This pothole is a hazard and a lawsuit waiting.”

This original 311 post can be found here. This post was submitted on December 4, 2019 and remains open as of December 10, 2019.

Residential Trash Out at Intersection of North St. & Fleet St.

This 311 user says, “I sent in this photo of the trash that was left out after trash pick up on Thursday of this week the trash has been sitting there since Thursday please ticket and remove even though trash is put out tonight after six that has been there all week long much appreciated it’s located at 42 Fleet St. in Boston’s north end.”

The original 311 post can be found here. This post was submitted and opened on December 8, 2019 and was closed the same day with the following note, “Closed with status: Case Resolved. Multiple Tickets issued for trash out early.”

Needle Clean-up at City Hall Plaza

This 311 user writes, “Behind the building near the four guardrails walking up from the North End, it’s on the inside of the third guardrail from the top.”

The original 311 post can be found here. The post was submitted and opened on December 5, 2019 and was closed the same day with the following notes, “Closed with status: Case Resolved. No needles at location after thoroughly searching area please resubmit with better description of location MR.”

Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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