Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.
Broken Sidewalk on Cross Street
“This is the spot where on the night of August 23rd I tripped and broke my arm. My sister reported it to 311 and within 24 hours received a notice that it was resolved. This picture, almost 7 weeks later clearly shows that it was never addressed.”
The original 311 post can be found here. The case was submitted and opened on October 9th, 2018. It was then closed on October 10th, 2018 with the following message: “Closed with status: Case Closed. Case Noted. More info needed to process request, no contact details associated with case. Please contact Daniel.Nee@Boston.Gov or cal 617-635-3576.”
Salem Street Pot Hole Still Needs Repairs
“Sink hole Salem street and Bartlett. North End.”
Trash Bags Cut Open on Moon Street
“Hi. This is a photo of the condition I found the rubbish bags in front of my house on 10 Moon Street in Boston’s North End at 6am this morning. Overnight; someone sliced the bags open and left them in this condition. Can anything be done to prevent this from happen? I’m worry the garbage will spew all over the sidewalk and street before or during trash pick-up this morning. Please review and advise. Thank you.”
The original 311 post can be found here. The case was submitted and opened on October 5th, 2018. The case was resolved later that day with the following message: “Closed with status: Case Noted. code enforcement can not issue a violation to people looking for bottles will let officer in area know these bags were ripped open by unknown individuals.”
Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!