What’s The 311? Homeless Camp Found, Sinkhole Developing, and A Broken Brick Sidewalk

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Homeless Camp Found Underneath North Washington Street Bridge

“Homeless citing of their items under North Washington bridge. Going from Charlestown to the North End on the bridge close to converse headquarters. There are always many items there and homeless sleeping in the evening. This needs to be cleaned up and not allowed for those to sleep there. Thanks.”

The original 311 post can be found here. The case was submitted and opened on July 26th, 2018. The case is still unresolved as of August 1st, 2018.

Numerous Reports Regarding Sinkhole on Salem Street

“Pending collapse of the road (Salem Street) into this hole. The hole visible there is at least another 10″ deep”

The original 311 post can be found here. Additional cases can be found here, here, and here. The case from which this image belongs was submitted and opened on July 25th, 2018. All cases are not yet resolved as of August 1st, 2018.

Broken Sidewalk on Richmond Street

“Hole in sidewalk”

The original 311 posts can be found here. The case was submitted and opened on July 31st, 2018. The case was resolved on August 1st, 2018 with the following message: “Closed with status: Case Resolved. This location has been inspected and, where possible, temporary repairs or safety improvements were made. We have referred this location for a permanent repair. See case #101002598448 for status of the permanent repair.”

Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!