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What’s The 311? Sinkhole Forming on Hanover Street, Chair Issue at Mirabella Pool, and Trash Barrel Thrown Over Railing

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Pool-Goer Wants Chairs Off of The Fence at Mirabella Pool

“They closed my last 311 24 days ago saying signs were being made for the chairs to be cut off the fence my kid fell and got cut this is the last time I’m putting in a 311 because next i am going to the news before any other kids get hurt. Mirabella Pool North End”

A 311 user claims their child got hurt from tripping over the beach chairs locked to the fence at the Mirabella Pool.

The original 311 post can be found here. The case was submitted and opened on July 23rd, 2018. The case is still unresolved as of July 25th, 2018.

Barrel Thrown Over Railing Behind Pilot House

“Trash barrel tossed over railing”

A recycling barrel has been tossed over the edge behind the Pilot House.

The original 311 post can be found here. The case was submitted and opened on July 16th, 2018. The case was resolved on July 18th, 2018 with the following message: “Closed with status: Case Resolved. thats not our barrel but barrel emptied in north square.”

Sink Hole Forming on Hanover Street

“Sink hole on Hanover street.”

A small sinkhole can be seen in this photo taken on Hanover Street.

The original 311 posts can be found here. The case was submitted and opened on July 10th, 2018. The case is still unresolved as of July 18th, 2018.

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

5 Replies to “What’s The 311? Sinkhole Forming on Hanover Street, Chair Issue at Mirabella Pool, and Trash Barrel Thrown Over Railing

  1. I’ve been going down the mirabella pool for 30+ years. As long as I can remember people, both north Enders and yuppies, have been locking their chairs on the fence. I never saw one person, child, or dog get hurt. It seems like people will complain about anything.

  2. The sprinkler area is overwhelmed by storage of chairs. You can’t mow or clean around them. They make the area unappealing. I’m sure a kid fell.

  3. How difficult is it to carry a beach chair home at the end of a day at the pool? Nowhere else do people expect to leave their personal property in a public space. Cut the chairs off the fence and throw them out. Lazy people will get the message.

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