Community Health & Environment

What’s The 311? Update on North End Library Sidewalk, Salem St. / Hanover St. Graffiti, & Parmenter St. / Bartlett Pl. Litter

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Update on Boston Public Library North End Branch Sidewalk

The original 311 post can be found here. This case was submitted and opened on January 16th, 2018. The case was resolved on January 26th, 2018 with the following message: “Closed with status: Case Noted. We are aware of the issue. There was a temporary patch made to the sidewalk. The patch lifted in the cold weather. A permanent repair will be made when weather permits. Jim.”

This post can be found in an earlier installment of What’s The 311? here.

The North End Branch of the Boston Public Library requires repairs to its sidewalks

Graffiti on Salem Street

“Black graffiti on red brick historical building. There is a CCTV camera right in front of the building, owned by the store Wilde duck wine and spirit. I asked the store owner, he is ok to share the footages of the camera. There have been a rise in graffiti in north end in the past month, so it might be worth finding out who is doing this. Thanks.”

Graffiti on Salem Street building

The original 311 post can be found here. This case was submitted and opened on January 30th, 2018. The case is still open as of January 31st, 2018.

Graffiti on Hanover Street

“More graffiti on commercial street. This time on the front of a building.”

Large graffiti on Hanover Street building

The original 311 post can be found here. This case was submitted and opened on January 31st, 2018. The case is still open as of January 31st, 2018.

Litter at Parmenter Street and Bartlett Place

The original 311 posts can be found here and here.

The first case was submitted and opened on January 29th, 2018. It was closed on January 31st, 2018 with the following message: “Closed with status: Case Noted. We will return on next scheduled trash day.”

311 user’s image of the litter on Parmenter Street and Bartlett Place

January 27th, 2018. The case was closed on January 31st, 2018 with the following message: “Closed with status: Case Noted. No violation found at this time.”

311 user’s image of the litter on Parmenter Street and Bartlett Place
311’s photo of a cleaned Parmenter Street and Bartlett Place

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!