Community Featured

What’s the 311? Tree Branch Blocking Sidewalk, Trash Out on Thanksgiving, Rats Spotted in Restaurant

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at

Tree Emergencies at 174 204 Commercial St

This 311 user writes, “What public way is blocked: Sidewalk | The police on the scene: No | Type of blockage: Limb | Limb/branch broken, but still attached to the tree: No | Comments: Address is 192 commercial north end Caller states tree limb in blocking sidewalk.”

The original 311 post can be found here. This post was opened on Monday, December 2, 2019 and remains open as of Tuesday, December 3, 2019.

Residential Trash out Illegally at Intersection Of Wiggin St & N Bennet St

This 311 user says, “Apparently no one got the memo that there’s no trash on Thanksgiving and there is trash from one end of the north end to the other please if possible send a truck around this is a disgrace that this will sit here until Monday.”

The original 311 post can be found here. The post was submitted and opened on Thursday, November 28, 2019 and was closed on Friday, November 29, 2019 with the following note, “Closed with status: Case Resolved. No code enforcement violations have been found at this time.”

Other at 3 Mechanic St North End

This 311 user writes, “RATS or Mice walking IN the restaurant. What started out as a perfect evening enjoying literally the best tasting oysters I’ve ever had in my life ended with a MOUSE 🐁 or RAT 🐀 running across the floor after I paid the bill. When I brought it to the attention of three different servers they looked and acted as if they didn’t care at all what I had to say. It’s almost as if I was bothering them to bring something like this to their attention. Nobody blinked an eye.”

This original 311 post can be found here. The post was submitted and opened on November 22, 2019 and closed on November 26, 2019 with the following note, “Closed with status: Duplicate of Existing Case. Duplicate case, inspection requested. case # 3122445.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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15 Replies to “What’s the 311? Tree Branch Blocking Sidewalk, Trash Out on Thanksgiving, Rats Spotted in Restaurant

  1. So did Inspectional Services Department (ISD) inspect the restaurant? I’m guessing the answer is NO. I’m sure they have a huge “A” for a grading in their window. This is disgraceful and should be handled properly.
    The North End has become a mess with garbage and rats and seagulls. Not to mention garbage pickers. So what does the Mayor do? He takes a day of trash pick up away and leaves us with 2 days instead of 3. That’s brilliant. Then, they supposedly pick up the trash before 6 am so the trash needs to be out the night before so the rats can feast all night long until 6 am.
    Welcome to the New North End.

    1. Great this is what the North End has come to Rat infested even in restaurants where is Lydia Edwards in this issue

    2. Trash is never picked up at 6 AM that’s a joke they don’t usually come till 9 o’clock why did we change the schedule hello Mr. Walsh

  2. I agree with you but FYI the trash is not picked up BEFORE 6 AM , the Trash CAN BE PICKED UP STARTING AT 6 AM. People continue to put it out AFTER it has been picked up because they think the magic trash fairies will swoop in anytime they feel like putting their trash out.

  3. The “magic trash fairies” I like that. The truth of the matter is that some people (pardon the pun) don’t give a rats a– about the trash schedule, their neighbors or the neighborhood. The city is culpable as well.

  4. Great this is what the North End has come to Rat infested even in restaurants where is Lydia Edwards in this issue

  5. If you can’t beat em, join em. Fat rats make good eatin. Let’s not call them rats any more, just street pigs.

    1. Speaking of rats I remember watching the movie called Willard years ago.Ive heard that the Asians make a mean dog and Im not talking about a hot dog. They say it tastes like chicken.

      1. One of my cousins was stationed in Seoul and they raise meat dogs. Fat pups bred for slaughter. Never heard how they taste. I’m guessing they wouldn’t eat anything that made them think of Lassie. Willard was a great movie. There was a kid in our neighborhood that everyone started calling Willard.

  6. Put the trash back to 3 days a week, and maybe the city should have updated it’s trash removal section of the website – as that is a more proper channel to go through rather than this website. I personally checked the city of Boston’s website, saw nothing different about trash on Thanksgiving. Trash 2 days a week is creating a bigger problem with more trash on each of those 2 days. Please go back to MWF.

  7. KC,
    The problem isn’t 2 vs. 3 days a week. The reality is too many of our neighbors don’t properly separate & bag their trash and recyclables, or put it out too early or too late. City needs better enforcement!

Comments are closed.