Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Rat Situation on Rose Kennedy Greenway “Outrageous”

“The rat infestation in the North End and Rose Kennedy Greenway Park at Hanover Street is outrageous. I have written to the Greenway Association and did not receive a response. I witnessed a rat approach a young couple eating on the ledge at 7:30pm last Thursday. At 11:00pm there were upwards of 15 rats running in between the open grass area and bushes. Children are playing in the fountains barefoot as rats lurk in plain view on the other side of the ledge. What is being done about this?”

The original 311 post can be found here. The case was submitted and opened on August 22nd, 2018. The case is still unresolved as of August 22nd, 2018.


Sink Hole on Salem Street Gets Temporary Rubber Repair

“Why are there so many sinkholes forming in the North End?? This one is covered by a piece of rubber so people don’t fall in. Is the entire north end going to collapse??”

Rubber padding covers small sinkhole on Salem Street

The original 311 post can be found here. The case was submitted and opened on August 17th, 2018. The case is still unresolved as of August 22nd, 2018.

North Square Construction Suggestion

“The North Square construction project is in full swing. Can you guys PLEASE put in a more tasteful light fixture here? The whole square is magical and thousands of people pass by each day — but it’s got a highway street light right in the middle that looks terrible and ruins photos. I know it has to be well-lit, but can you find someone more tasteful like the black / more ornate fixtures used elsewhere in the city? Thanks!”

311 submitter asks for new street light to be put in place in North Square

The original 311 post can be found here. The case was submitted and opened on August 11th, 2018. The case was closed on August 12th, 2018 with the following message: “Closed with status: Case Noted. Case noted. Passed along to engineers.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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  1. My guess is that the street light at North Square is a temporary one, which gives lots of light to the construction area at night. It is not what anyone would want in the end result, but it is necessary for now.

  2. They just filled it again and threw a cone on it. They keep putting blacktop on the surface of the sinkhole on Salem, which does not address the root cause, which is that it’s a SINK HOLE. They need to dog it up and address the reason for the soil erosion below. Jeeez…..

  3. So many sinkholes on Garden Court St near North Square. Like Salem St, they put blacktop over them and they start to sink again over the next few weeks…

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