Community Featured

What’s the 311? N. Washington St. Pothole, Snow Hill Early Street Cleaning, Light Out

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Pothole at 126 N Washington St North End

This 311 user writes, “Pothole looks pretty bad, formed quickly on the new dedicated bus lane for bikes and buses.”

The original 311 post can be found here. The post was submitted and opened on October 24, 2019 and remains open as of October 29, 2019.

Loud and Early Street Cleaning at Snow Hill St

This 311 user says, “For the past several weekends, there has been street cleaning happening at 6am on Saturday and Sunday mornings in the area of Snow Hill and Hull streets. This is extremely loud and disruptive for so early on a weekend morning.”

The original 311 post can be found here. This post was submitted and opened on October 23, 2019 and was closed on October 24, 2019 with the following note, “Closed with status: Case Closed. Case Noted. No contact details associated with case.”

Street Lights at Intersection Of Parmenter St & Richmond St

This 311 user writes, “Light has been out for a week. The corner of Hanover Street and Parmenter Street. North End.”

The original 311 post can be found here. The original post was submitted and opened on December 5, 2018 and was closed on October 23, 2019 with the following note, “Closed with status: Case Resolved. light is operational.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!


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One Reply to “What’s the 311? N. Washington St. Pothole, Snow Hill Early Street Cleaning, Light Out

  1. Good luck with getting the pothole fixed. But maybe it will get repaired because it is in the Bus/Bicycle lane! I am a resident of North Washington St. and have been trying to get the street rid of all the potholes for years. My house is shocked every day from tremors by the impact of trucks and buses hitting the potholes.
    I placed a 311 in December 2018 and got a respond in July 2019 stating the street will not be fixed until the new North Washington St. Bridge is complete. I hope my home is still standing by that time.

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