Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Street Light Broken at Thacher St. & N. Washington St.

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This 311 user asks, “Do you think you could do something to these lights in the North End for the hundredth anniversary of Saint Anthony?”

The original 311 post can be found here. The case was submitted and opened on June 18, 2019. The case is still open as of June 19, 2019.

Graffiti on Salem Street

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This 311 user writes, “Graffiti in many North End rooftops in recent years. Disgrace. I know the city has height restrictions, but.. can’t owners be cited? Disgraceful.”

The original 311 post can be found here. The case was submitted and opened on April 13, 2019. The case was then closed on June 18, 2019 with the following message: “Closed with status: Case Noted. Thank you for contacting Boston 311 for a requested Graffiti abatement. We are unable to assist with the removal. The height for which the Graffiti is located is to high for our reach. Please contact the owner of record for an alternative means.”

Overflowing Trash Can at DeFilippo Playground

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This 311 user writes, “Full dog waste receptacles on both levels of the North End Dog Park 02113”.

The original 311 post can be found here. The case was submitted and opened on June 14, 2019. The case is still open as of June 19, 2019.

Late Night Helicopters

This 311 user writes, “Helicopters are keeping us up! What is the city doing about this. No one in the North End can even get any sleep after watching the bruins loss. What the heck? Are these for the news? Sports shows? Police? This is ridiculous long after game ended.”

The original 311 post can be found here. The case was submitted and opened on June 12, 2019. The case is still open as of June 19, 2019.

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!


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