Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Trash Left on Street After Pick Up

“What a disgusting mess after the trashmen pick up the trash they need to be fired please have someone come and clean Hanover Street.”

Trash found on Hanover Street after a garbage pick up was completed.
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The original 311 post can be found here. The case was submitted and opened on September 7th, 2018. The case was resolved on September 10th, 2018 with the following message: “Closed with status: Case Noted. We will return on next scheduled trash day monday 9/10/18. Thank you for.”

Crosswalk Near Mercantile Building Needs A Ramp

“No ramp at this crosswalk. This design forces wheelchairs and strollers into traffic to go down the ramp on the other side, then go back around to pick up the sidewalk. This is very dangerous. This is the intersection of Richmond Street and Commercial Street at the Mercantile wharf building. Please make this intersection handicap and stroller accessible.”

A 311 user suggests that a ramp is needed at this crosswalk.

The original 311 post can be found here. The case was submitted and opened on September 7th, 2018. The case is still open as of September 12th, 2018.

Overflowing Trash Can at Charter Street Park

“This was what the trash barrel looked like yesterday. Although it was cleaned up sometime today, the bigger issue needs to be addressed. With the Prado closed, there are no trash receptacles for tourists to dispose of their trash in as they are rerouted up charter Street to unity Street to get to the old North Church. Please place at least two more trash cans at the entrance to the church or playground so this won’t happen once foliage season begins.”

Trash can clearly overflowing at Charter Park.

The original 311 post can be found here. The case was submitted and opened on September 10th, 2018. The case was resolved later that day on September 10th, 2018 with the following message: “Closed with status: Case Resolved. Reallocated to parks and recreation.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!


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