Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Hole in Sidewalk on Endicott Street Teaming With Rats

“I have submitted this to 311 a couple of times previously / did not receive a proper response. Large sidewalk hole near curb at 206 Endicott Street North End. Multiple rats (4-6) seen entering and exiting last night between 10.30 and 11PM. Could someone please fill this hole and replace the broken cover next to it? We have a major rat problem at this end of the street and underground rat playgrounds are not helping.”

Hole in the sidewalk on Endicott Street.

The original 311 posts can be found here. These cases were submitted and opened on June 13th, 2018. The cases were then closed on June 19th, 2018 with the following message: “Closed with status: VIOCOR: Violation Corrected”


Trash Can Overflowing on Hanover Street

“Trash Can overflowing.”

Overflowing Trash Can on Hanover Street
311 Worker responded to the case with this image attached

The original 311 posts can be found here. These cases were submitted and opened on June 18th, 2018. The cases were then closed on June 18th, 2018 with the following message: “Closed with status: Case Noted. Unable to locate complaint. Barrels previously serviced.”

Hanover Street Sidewalk Broken

“315 Hanover Street, busy area, have submitted before and was told it’s resolved . It has not been repaired and someone is going to get hurt. Please repair!!! Thank you.”

Broken Sidewalk on Hanover Street

The original 311 posts can be found here. These cases were submitted and opened on June 20th, 2018. The case is still open as of June 20th, 2018.

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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  1. Don’t understand why any business wouldn’t empty a over filling barrel in front of their business , 311 can only do so much ? I am no fan of 311 but us businesses have to take some responsibility if not all the responsibility . Come on guys wise up !
    No wonder theirs friction between businesses and residents

    • Same thought occurred to me. Most of that trash looks like it came from the near by businesses. They stand to gain from a clean, well maintained sidewalk. Rather than expect the City to show up at a moment’s notice on the weekend, maybe they could seize the moment and clean the barrels and fix up the sidewalk to help themselves and their businesses.

  2. The customers, and anyone passing by with paper goods will toss junk in the barrel. It is not Modern Pastry. Can you imagine the fine Modern would get.

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