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Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Rodent Removal

“Bag (clearly marked) containing 2 dead rats – leaving it at the curb for removal by city services. 208 Endicott Street, North End”

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The original 311 post can be found here. This case was submitted and opened on October 11th, 2017. It was then closed on the same day with the following message: “Closed with status: Case Noted. No rats was found at this location need a better description or location where the rats are at or someone could have picked them up already.”

Trash Thrown Out Window at 22 Henchmen Street

22 Henchmen Street

“Some lazy resident of this building throws his or her trash bags out the window down to the street on nights before trash pickup. Often time, like tonight, the bags break open to create a mess on the sidewalk. Tonight it appears to be marinara sauce. Can the city figure out who his resident is and punish him or her accordingly? This person typically discards his or her trash between 9 and 10 in the evening. Thank you.”

The original 311 post can be found here. This case was submitted and opened on October 8th, 2017. It was then closed on October 9th, 2017 with the following message: “Closed with status: Case Noted. No violation found..”

Sign Damage at Prince Street & Salem Street

“Stop sign down at corner of Prince and Salem in north end. High vehicle and pedestrian traffic area.”

The original 311 post can be found here. This case was submitted and opened on October 7th, 2017. It was then closed on October 10th, 2017 with the following message: “Closed with status: Case Resolved. Bent pole with stop sign was replaced.”

Street sign knocked over on intersection of Prince & Salem Street

Cracked Sidewalks at Casa Maria Apartments

“All the sidewalks surrounding the building Casa Maria Apartments have cracks. Keep in mind this is an elderly building and winter is coming the ice melt is going to make these cracks worse and a senior might fall.”

The original 311 post can be found here. This case was submitted and opened on October 5th, 2017. It was then closed on October 6th, 2017 with the following message: “Closed with status: Case Noted. Please provide a better location. Unable to locate complaint. Newly replaced sidewalks surrounding this location”

Illegal Parking on North and Lewis Street

“Car clearly parked in the cross walk at the intersection of North Street and Lewis Street in the North End.”

The original 311 post can be found here. This case was submitted and opened on October 6th, 2017. It was then closed on October 7th, 2017 with the following message: “Closed with status: Case Noted. area will be enforced.”

Illegal Parking at North and Lewis Streets

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!


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7 COMMENTS

  1. “Case noted” when it comes to btd is a joke.

    City services paid for residents that target residents and give free passes to commercial vehicles.

  2. “Closed with status: Case Noted. No rats was found at this location need a better description or location where the rats are at or someone could have picked them up already.”

    This shows both the level of “care” by the city and the level of education (my guess is 3rd grade) of the operators. About par for the course in my experience. To call this a joke would be ab upgrade of tremendous proportions. It’s incompetence. One every single level. Thank you again, Boston for placating your residents instead of actually doing something to make our lives better.

  3. 311 is a Joke i have called complaining about all these subjects Rats,sidewalks, garbageGraffiti,Crosswalks being ignored by bike riders and cars not stopping oh yes and the Dog poop all over sidewalks I’m really glad dog owners took our Gassy for a place for dogs Not!

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