Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.
Homeless Camp Behind the North End Skating Rink
“There is a homeless camp with trash overflowing attached TO the skating rink. There is a number of people living there. There is a tent and a tarp and multiple suitcases. Please remove these people ASAP.”
The original 311 post can be found here. This case was submitted and opened on September 11th, 2017. It was then closed later that same day on September 11th, 2017 with the following message: “Closed with status: Case Noted. No evidence found at this time.”
Broken Pillar at Columbus Park
“The statue of Christopher Columbus has had a pylon pushed over and broken for weeks now and I haven’t seen any indication that anyone knows or cares. I would have thought it would be repaired in time for the NFL concert there.”
The original 311 post can be found here. This case was submitted and opened on September 7th, 2017. It was then closed on September 11th, 2017 with the following message: “Closed with status: Case Closed. Case Noted. This pillar will be re-set via contracted services within 5-10 days. Thank you for notifying us.”

Abandoned Bicycle at City Hall
“At city hall Councilor entrance garage its been here about three months.”
The original 311 post can be found here. This case was submitted and opened on February 22nd, 2017. It was then closed on September 13th, 2017 with the following message: “Closed with status: Case Noted. gone…..”
Birds found inside Wagamama near Faneuil Hall
“Birds inside restaurant at Wagamama. Please send inspectional services.”
The original 311 post can be found here. This case was submitted and opened on September 6th, 2017. The case as of September 13th, is still opened.
Remember, to report a claim with 311, you can call 311, go to the 311 website, tweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!
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Hahahaha…birds in Wagamama?!?! Must be a tourist. Anyone who lives here knows that Faneuil Hall is an open air market. Esp the restaurants, they alllll have the wall/windows open to the patio for the summer. That being said, anything from leaves, to birds, to rubbish, to even unwanted tourists can make their way into these establishments. Chill there 311er.
“Please remove these people”
Some of these 311 reports really show people’s true colors. They remind me of comments I saw here about trash pickers.
I encourage the submitter (and the submitters of several other similar reports) to check out the websites of Boston Public Health Commission’s Homeless Services Bureau and the Friends of Boston’s Homeless.
If the submitter is a local resident, I’m disappointed in my neighbors. And I hope they get help as much as I hope the people without shelter do. Remember, these are people just like you and I. They cannot and should not be “removed”.
I 100% agree. Who are they bothering? Have some compassion.
Try walking a mile in their shoes before criticizing these poot souls.
Poor souls. (sorry)