Health & Environment Police & Fire

BOS:311 App Works Really Well

Posted on Author Tommye MayerComments(2)

Last week, using the BOS:311 app on my phone, I reported this unsightly graffiti. I am pleased to report that not even four days later, I looked out to see a young man scrubbing that graffiti off the building.

I’d like to encourage North End residents to download the BOS:311 cell phone App.  It DOES work.  The city of Boston DOES respond.  With the tools, “we can be the change we wish to see in the world,” as Mahatma Gandhi is quoted as saying.

You can find the BOS:311 app at https://www.cityofboston.gov/doit/apps/311.asp

Related Articles
Community

What’s The 311? Potholes on Endicott St. and Cross St., Composting, and A Needle Found at Christopher Columbus Park

Posted on Author Chris Romano

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov. Potholes at Intersection Of Endicott Street & Cross Street “The on ramp to 93 north. I blew out a tire on the pot holes coming from Read More…
Community Featured

What’s the 311? Illegal Parking on Atlantic Ave., Potholes at Polcari Playground, Abandoned Scooter on N. Margin St.

Posted on Author Katie Babb

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov. Illegal Parking at 63 Atlantic Ave, 7a This 311 user writes, “Details: Constituent called VERY ANGRY to complain about all the cars parked in Resident Parking Read More…
Community Featured

What’s the 311? Missing Bricks on Commercial St., Fulton St. Sidewalk Flooding, N. Margin St. Pothole

Posted on Author Katie Babb

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov. Missing Sidewalk Bricks on Commercial St. This 311 user says, “Gaping sidewalk hazard. Young woman took bad fall Friday AM. Needs repair ASAP.” The original 311 Read More…

2 Replies to “BOS:311 App Works Really Well”

  1. I would like to add my own endorsement of the 311 App to Tommye’s above recommendation. You can use it to report everything from litter & trash to broken street lights and potholes. Even if you don’t have a smart phone with internet access, you can simply dial 311 to reach the Mayor’s hotline, 24 hours a day. Depending on the nature of the complaint, response times are typically just 1 to 3 days. Of course, the 311 App/Hotline is meant for non-emergencies. For more urgent safety issues and criminal activity, people should still call 911.

  2. I absolutely agree. I’ve used it to report playground fixtures in need of repair, broken crosswalk signals and out of order pay bathrooms at the ballfields. All of the issues were successfully resolved. It’s a decent little app and a great service that’s available to us as residents.

Comments are closed.