Health & Environment

North End Waterfront Health Employees Win Excellence Awards

by Marianne Aiello

Seven North End Waterfront Health staff members recently received Partners in Excellence Awards from Partners HealthCare. The health care system, which Massachusetts General Hospital and NEW Health are a part of, each year honors exceptional employees for their outstanding contributions to the success of the organization, including work to improve quality, safety, and efficiency through high performance medicine.

L-R: Dental Assistant Maria Ferrusi, Dental Director Georgiana Chamberlain, DMD, Dental Hygienist Catherine Dooling, Dental Assistant Silva Arstamyan.

Gina Cardone-Casoni, resource specialist, received an award for going above and beyond her job description in almost every interaction she has with a patient. In one instance, a patient was nervous about riding the van to the Adult Day Center at the Villa Michelangelo, so Cardone-Casoni accompanied her there and back for a week until the patient was comfortable enough to travel on her own.

Another time, a mentally handicapped patient needed help moving into a new apartment, so Cardone-Casoni used her own money to buy the patient cleaning supplies and helped her ready her new home.

Even when she’s working with patients to complete paperwork, Cardone-Casoni is extremely thorough and often goes out of her way to help any patient who needs assistance.

L-R: NEW Health CEO Jim Luisi, Resource Specialist Gina Cardone-Casoni and Board Chair Alan Hobbs.

The North End Waterfront Health dental department also won a Partners in Excellence Award for outstanding performance and commitment to excellence. Georgina Chamberlain, DMD, Edward Fidrocki, DDS, Catherine Dooling, RDH, Maria Ferrusi, CDA, Silva Arstamyan, and Kellie Ann Walsh received the reward for their hard work and perseverance while the department was understaffed.

Ferruisi also received an individual Partners in Excellence Award because she consistently goes above and beyond for the department and the Health Center. She skillfully manages the dental department budget and follows up on every possible avenue to save the non-profit organization money. She also translates Italian for the department as well as the rest of the health center.

“I am extremely proud of all our staff and these seven individuals have showcased our commitment to providing quality care to the North End community,” says Jim Luisi, North End Waterfront Health CEO. “It’s because of dedicated staff members like these that we are the premiere health care provider in the neighborhood.”

More information on the NE/W Health can be found at their website,