Bos:311 has replaced the Mayor’s Hotline and Citizens Connect with an easier to remember 311 phone number to register complaints and file non-emergency reports of city issues. The Citizens Connect mobile app has been automatically rebranded (no need to download again). You can also tweet @BOS311 or go to the updated website at Boston.gov/311. Use Bos:311 to report trash and litter Read More…
The latest set of neighborhood engagement walks has been completed in the North End / Waterfront. From City Hall’s Office of Neighborhood Services, Nicole Leo (shown above), walked every street recording needed repairs on streets, curbs and sidewalks. Public Works has already completed many of the sidewalk and pothole projects with others planned over the Read More…
The city’s “temporary” solution for this hole in the sidewalk on Atlantic Avenue at E. India Row is not satisfactory, according to Justin Wyner, President of the Wharf District Council. He reports the situation to Citizens Connect with this photo. This is a missing cover plugged with an inverted safety cone. It has been like Read More…
From toilets on Charter St., trash strewn on the Prado to shredder trucks on Commercial St., it was quite a week on Citizens Connect for complaints to the city regarding issues in the North End / Waterfront area.
A Citizens Connect user complains to the city today about a shredder truck, illegally parked outside Romney headquarters at 585 Commercial St. Mitt Romney’s giant Shredder Truck illegally parked outside his office on Commercial Street. This giant shredder truck often parked in tow zone in front of Romney National HQ, yet never towed or ticketed. Read More…
A Citizens Connect user posts from Morton St. about the “sticky stinky berries” at Cutillo Park. Sticky stinky berries! And three christmas trees! Please clean out park before a big snow! On Universal Hub, where this was posted as the Complaint of the Day, an anonymous commenter adds another North End complaint: My North End Read More…
A Citizens Connect app user reports about the state of Salem St. “Crosswalks need to be repainted very badly. Extremely dangerous.”
The City of Boston launched Citizens Connect Live, an online chat which allows constituents to contact the Mayor’s Hotline via the City of Boston website. Chat agents will initially be available during normal business hours, and may direct users to online services and answer questions regarding city services. Use the “LIVE – CHAT NOW” Button Read More…
A complaint on Citizens Connect to the Mayor’s 24-hour hotline is reporting: “A very aggressive bird (bluejay maybe) attacks anything, human or dog, that comes through this part of the Harborwalk between 40 Battery and Union Wharf. Can animal control do something about it?” The iPhone report also includes the photo of the territory, shown Read More…