Featured Health & Environment

What’s the 311? Overflowing Trash, Richmond St. Broken Sidewalk, Noise Complaint on Fleet St.

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Overflowing Trash Can at 130 Endicott St

This 311 user writes, “This is why the new trash pickup in the north end is a problem! Everyone has to put their trash out the night before so rodents and people dig through it all overnight. And the trucks don’t even pick it up earlier than before. How is this better?”

The original 311 post can be found here. The post was submitted, opened and closed on July 29, 2019 with the following note: “Closed with status: Case Noted. Thank you for using the system. Trucks will collect upon arrival.”

Broken Sidewalk at Richmond Street

This 311 user says, “The sidewalks in the North End, specifically on Commercial, Richmond and Hanover Streets are treacherous! What a disgrace to show all the tourists who walk in our neighborhood. Before someone falls, get seriously hurt and sues the City, perhaps the issue could be addressed. Frankly, I am terrified to walk every time I go out!”

The original 311 post can be found here. The post remains open as of July 30, 2019.

Noise Complaint at 59 Fleet Street

This 311 user writes, “Noise complaint- EVERY morning between 5-5:30 am including Sat & Sun there is a private trash pickup. It is extremely loud as they bang the containers on the truck several times. Can this be scehduled for a later time, possibly after 7am?”

The original 311 post can be found here. The post was submitted and opened on July 25, 2019. The post remains open as of July 30, 2019.

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

9 Replies to “What’s the 311? Overflowing Trash, Richmond St. Broken Sidewalk, Noise Complaint on Fleet St.

  1. “Noise Complaint”? You do realize that your living in the city? Some things just come with the territory 😉

      1. Paula, being a considerate neighbor sounds logical but in reality it doesn’t work. If our neighbors were considerate they would pick up after their dogs and put out their trash in a timely fashion .

  2. Have to agree with the trash pick up timing.

    My trash and recycling get picked up at the exact same time as before the change….8:00 AM for trash and up to an hour after that for recycling. Maybe it has to do with where I am on the route.

    1. Recycling comes to where I live between 6:30 and 7. Trash comes between 8 and 9. Add seagulls to the list of animals who puck the trash. Worse than people or rats.

  3. The seagulls are insane in the North End! They peck open the trash bags and then trash is all over the sidewalks and streets, they stand on the roof of cars, they are crazy!
    I feel like I live on the beach! They wake me up every morning between 5:15 and 5:30 am. I have to admit, they are crazy and making a mess everywhere, but since I’ve seen the seagulls, I haven’t seen any rats. So that’s a good thing. Good Ole City Living!!!!

  4. life long north ender, when I lived on salem street for the first 50 years of my life, we always had trash barrels.don’t the city supply them anymore ?

  5. Garbage and rats dog poop disgusting We all see rats from windows on fourth floor can’t sit out long at night 830pm the latest No crosswalk for elderly on Endicott and cooper We lost one car totaled because of sickie that come down cooper Urs never been this bad never

    1. That’s pretty bad. I had spread some rat poison around and that seemed to help. Tried to put it into places where dogs wouldn’t get into it. I don’t now nor ever did believe that the City would find a solution. Right now their agenda is full of other things and their trash schedule changes only seem to make things worse.

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