Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Rats Allegedly Living in Front of The North End Public Library

“There are NEW RATS living in the garden beds in the front of the North End Branch of the Boston Public Library. There are 4 newly dug holes along the front of the library. Please address this situation ASAP as a school group will be planting bulbs in there soon.”

Hole under library where rats allegedly live.

The original 311 post can be found here. The case was submitted and opened on November 2nd, 2018. The case was marked resolved the same day on November 2nd, 2018.

Crack in Pavement at Basketball Court Behind Langone Park

“Huge crack in the pavement at the basketball court.”

Large crack in basketball court pavement.

The original 311 post can be found here. The case was submitted and opened on June 11th, 2018. The case was resolved five months later on November 1st, 2018 with the following message: “Closed with status: Case Resolved.”

Delivery Trucks near Battery Wharf Idling, Double Parking in Front of Parked Cars

“Why are delivery trucks for Battery Wharf constantly double parking and taking up the entire one way street to make deliveries? Don’t they have a delivery entrance?! They block traffic and your car if parked on the street. Why is this ok? And buses constantly idling as well. They should have to turn them off. They are loud and give off a lot of exhaust.”

Delivery truck double parking, blocking parked cars from moving.

The original 311 post can be found here. The case was submitted and opened on November 6th, 2018. The case was resolved later that day on November 6th, 2018 with the following message: “Closed with status: Case Resolved. Supervisor responded and enforced area. Vehicles in violation have been moved from area. Supervisor will routinely check area for double parked trucks. Thank You.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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  1. Depasquale Ventures should be assisting with the library rat problem since the restaurant patio is on library/city property for a sweetheart deal. In the past, they have not been interested in helping but someone needs to hold Il Panino accountable.

  2. I called 311 at the end of October about a broken concrete cover in front of Monica’s Restaurant on Richmond Street between North and Hanover Streets.. Within one day the City sent a crew and solved the problem. 311 does work at times.

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