What’s The 311? Homeless Camp at Langone Park, Broken Sign on Prince St., Injured Snow Owl

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at

Commercial Street Case Answered After Snow Melts

“Not shoveled/treated from 500 to 536 Commercial Street.”

Commercial Street on Monday, February 19th.
Commercial Street on Tuesday, February 20th.

The original 311 post can be found here. This case was submitted and opened on February 19th, 2018. It was closed on February 20th, 2018 with the following message: “Closed with status: Case Noted. No violation found at this time.”

Broken Street Sign on Prince Street

Unfinished removal of sign on Prince Street
The finished removal of the sign on Prince Street

“My uncle is now getting stitches on his head because of the land mine of improperly removed sign posts. The north end is a walking destination and the city has made it dangerous. This should be rectified immediately!”

The original 311 post can be found here. This case was submitted and opened on February 17th, 2018. It was closed on February 21st, 2018 with the following message: “Closed with status: Case Resolved.”

Injured Snowy White Owl found on the O’Neill Tunnel

“There was a snowy white owl with damaged wing sitting on ledge as you exit O’Neill tunnel at North End exit 23 from 93N. Hopefully someone else called about it as i know my first post wasn’t much help.”

The original 311 post can be found here. This case was submitted and opened on February 21st, 2018. As of February 21st, 2018 the case is still unresolved.

Homeless Camp in Langone Park

“There is a homeless camp set up underneath the park equipment at Prince Street / Langone Park. I wish I could include more photos to show the extent of the problem. Not to forget to mention the smell. There was a ‘bed’ set up on the actual equipment. Stinks we finally have some nice weather this cold winter to get the kids out of the house and they cannot enjoy the park.”

Homeless Camp under Langone Park

The original 311 post can be found here. This case was submitted and opened on February 11th, 2018. It was closed on February 12th, 2018 with the following message: “Closed with status: Case Resolved. area cleaned up.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

15 Replies to “What’s The 311? Homeless Camp at Langone Park, Broken Sign on Prince St., Injured Snow Owl

  1. Heartbreaking to think people in the USA have to resort to living outside especially for those homeless that fought for our country.

  2. There are locations in the city for the homeless, and most of them throw you out by
    6 a.m. & that doesn’t please these people, expecially if it is cold out. I think it is
    extremely Heartbreaking & the City should be providing adequate shelter, but
    Marty has not seen the light yet; he is too busy with Union Worker wondering
    where they are going to build the next condo or apt. building. What a shame,
    especially if they are Vets & have to come back to their countries to live like this.

    1. Actually the city has made getting homeless veterans off the the street and there was an article on this site where the initiative is to build homes for the homeless is under way. One of the big issues with homeless, whether mentally ill or inebriated, is the fear of attack in shelters. There are too many people to be adequately police, and they are stacked in there on cots. Public parks provide space and are marginally safer than a shelter.

      The other issue is property costs. Would you like to site of the next homeless shelter to be next door to you? How many homeless places in the North End? Complain about politicians not providing the instant solution, but you can also look in the mirror and point a finger there as well.

  3. JOAN OF ARC I share the same thoughts with regards to city development. Don’t understand why we need so many new office and apartment buildings half that we have are not even fully populated. Money, money that root of all evil!!

  4. I agree with the above comments but realize that the City Of Boston and the State of MA has created this problem by closing hospitals and mental health facilities w/o regard or concern for the people affected by the closures.Look at the Opiod and drug problem.They created that as well with their”brilliant” plan of giving addicts methadone.All one has to do is walk anywhere in this city to experience what Im saying.I dont any confidence in them to solve any problem.

  5. Not all homeless people are addicts. There are families who are homeless because they can’t afford the high cost to rent an apartment.

  6. Never said that all of the homeless were addicts. Most of them do suffer from some form of mental illness or addictions.Be it alcoholism or drug addiction.I worked with the population have you?

  7. Many of our veterans suffer from substance abuse issues and/or PTSD which is a mental illness.Years ago it was called “shell shocked” Sadly many of them are part of the homeless population.

  8. The Bottom Line, where there is a will, there is a always a Way. Will it be
    difficult? Yes. Can it be done? Absolutely. The Vets have been neglected for
    far too long & they should have the exact same benefits that White House
    Senators, Representatives & Congressmen have, All Vets should have the best
    medical care ever, they give their lives for this country & have been treated so
    poorly over the years, it is a Disgrace. Just for the record, I don’t have anyone in
    the Military in my Family, I just call it the way I see it.

    1. I couldn’t agree more. Actually the Massachusetts VA is better than most, with a lot of thanks to our former senators. Many places have real estate tax exemptions for former military. Boston has no such exemption. In fact, New England as a whole is embarrasing poor in this respect.

  9. keep giving the money to the illegal aliens. they deserve it more than veterans. also, I remember a few governor’s ago where they were going to give welfare to people for 3 years and then they had to find work. never happened. yes some really need it, but look around at the supermarkets. we should be taking care of our Veterans, Elderly, and children first. I see people on the street. young people in their 20’s. I ask why do you live on the street? their answer, some of them, to piss off mom and dad. we pay for them to be on the street. welfare, ebt cards etc. this state gives money to the wrong people. Just my opinion…

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