Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

North Street Sidewalks Not Shoveled Throroughly

“This is just 1 photo of many I took last night. We are 4 days after the snow storm and many of the sidewalks and side streets are notappropriately shoveled or plowed. It is becoming difficult to navigate from place to place. I am fortunate enough to be able to balance and (hopefully) not slip. However I cannot help but think of those who are unable to due to walkers, crutches, wheelchairs, strollers etc. It is dangerous. The sidewalks on Tileston street are barely shoveled, forcing me and other people to use the street as the “safest” place to walk, which itself is not even appropriately plowed. Please help with north end sidewalk clean up and side street plowing!”

Photo taken by 311 on January 10th, six days after the bomb cyclone, of North Street
Photo taken by 311 user on January 8th on North Street

The original 311 post can be found here. This case was submitted and opened on January 8th, 2018.  The case was resolved on January 10th, 2018 with the following message: “Closed with status: Case Noted. No violation found.”

North End Resident Unhappy With Plowing Job in Neighborhood

“This is one of the worst jobs of snow removal on behalf of the city I have seen in the North End. Tileston Street was plowed once at the beginning of the storm and then never touched again. What good is a parking ban when Hanover and Commercial st weren’t plowed to the curb. Would’ve been better off leaving car parked on those streets. City owned sidewalks aren’t shoveled. Boston has seen a foot of snow before in storms and done much better snow removal jobs. This effort was pathetic, not to mention leaving dangerous conditions for cars and pedestrians.”

The original 311 post can be found here. This case was submitted and opened on January 7th, 2018.  The case was resolved on January 8th, 2018 with the following message: “Closed with status: Case Closed. Case Noted.”


Massive Snow Pile Blocks Charter Street Park Entrance

Massive Snow Pile Blocks Entrance to Charter Street Park

“Case 101002320313 is NOT resolved. There is still a huge fire hazard snow pile blocking the entrance. Doesn’t seem this was even looked at.”

For Reference, case 101002320313: “HUGE pile of snow blocking a FIRE LANE to Greenough lane. Snow was never placed here until about 2 years ago when the city got more snow than we could handle. Inexcusable for lazy City Suites owner. Please fine them, in addition to correcting the issue. It would be horrific if there was a fire in there. Not to mention this is the back access for that whole block of Hanover Street. Please fine them.”

The original 311 posts can be found here and here. This case was submitted and opened on January 9th, 2018.  The case was resolved on January 10th, 2018 with the following message: “Closed with status: Case Noted. Cited for unshoveled sidewalk.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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  1. I saw Marty Walsh on the corner of Prince & Salem Sts. getting dropped off to have dinner at one of our
    local restaurants. My friend called out to me to let me know he was in the neighborhood. I yelled out to him
    pick up the snow, put it in the trucks that melt it & throw it down the sewers. The trucks I am referring to
    cost in & around $300,000, very costly. I think with the elimination of 1 Trash Day, Real Esate Taxes &
    Restaurant Revenue the City can more than afford to purchase 10 of these trucks. The entire City of Boston
    should be cleaned up, not just the No. End. I saw the interview on T.V. with some poor Blind Woman & her
    Dog struggling to get thru the streets of downtown Boston, what a DISGRACE. We can more than afford to
    purchase these Trucks & if anyone tells you otherwise, they are LIARS. These Trucks are a NECESSITY not
    a Luxury. We live in New England, not Miami Beach. The Trucks are Long Overdue, no Excuses.

  2. That snow pile in front of Charter Street park is a sight to behold. That area has never been a dumping ground for snow, and I have lived here for 55 years. I agree with the poster.

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