EMERGENCY

9-1-1

Police – Fire Emergency Medical Services

    Help at your fingertips.

Dialing 9-1-1 will put you in immediate contact with the Police, Fire or Emergency Medical Services. Dial 9-1-1 to stop a crime, save a life or report a fire. However, there are other circumstances that may require dialing 9-1-1 for police assistance, such as

a. Loud parties;
b. Groups congregating on the street causing a disturbance;
c. Prostitutes working in the neighborhood;
d. File a police report.

The police need your cooperation and assistance to make your neighborhood a safe place to live and work. You can help the police and your community by dialing 9-1-1 whenever you witness people disturbing the tranquillity of your neighborhood or for the reasons listed above.

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Whenever you dial 9-1-1, the enhanced system displays the telephone number and the location you are calling from. This enhanced 9-1-1 emergency system was established to better protect you by ensuring an emergency response even if you are unable to speak or

do not know your location. This information is considered confidential and the 9-1-1 operator will not share it with anyone other than the emergency responders.

When you hang-up the telephone before talking to a 9-1-1 operator, the call still goes through and the 9-1-1 operator will call you back to make sure you are okay. This is a standard procedure used by all emergency 9-1-1 centers in Massachusetts to make sure that no one forced you to hang-up. The people at 9-1-1 want to help you during an emergency. We hope you will never need our services but if you do — just dial 9-1-1 for help!

If you are using a cell phone, dial 9-1-1. You will be connected to the Boston Police Operations Division 9-1-1 CAD System. A Boston Police Department call taker will receive your information and forward it to the BPD dispatcher.

For further information, contact the BPD District A-1, Community Service Office at #617-343-4627.

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