News release from Boston Public Schools:
Boston Public Schools back-to-school hotline up and running
Operators answered 599 calls on first day
Boston Public Schools (BPS) Superintendent Carol R. Johnson announced Wednesday that the back-to-school hotline (617-635-9046) is up and running. On Monday, the first day of operation, the operators fielded 599 calls. Multi-lingual operators are trained and ready to answer a wide variety of questions from parents and students.
“We are making an intentional effort to ensure we are a more customer friendly organization,” said Dr. Johnson. “As the first day of school quickly approaches we know our families will have many questions. We hope they will take advantage of the well-trained and knowledgeable staff who will be waiting to answer their calls.”
The hotline is open Monday through Friday from 8:30am – 5:00pm. Beginning September 4 the hotline will expand its operating hours to 8:00am – 6:00pm. The hotline will remain up and running through September 14.
The first day of school for students in grades 1-12 is Thursday, September 6. Kindergartners begin school on Monday, September 10.
Families can also find a wide variety of back-to-school information on www.bostonpublicschools.org.