Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Abandoned Bicycle on Richmond Street

A taped up bike has been abandoned on Richmond Street

The original 311 post can be found here. The case was submitted and opened on September 6th, 2018. The case is still unresolved as of September 6th, 2018.

WiFi Allegedly Not Working at Christopher Columbus Park

“The WiFi is not found. Christopher Columbus Park.”

A 311 user claims that the wifi does not work at CCP

The original 311 post can be found here. The case was submitted and opened on August 30th, 2018. The case is still open as of September 6th, 2018.

Mopeds on Parmenter Street Allegedly Belong to Non-Residents

“September 1st move in day. No spots anywhere and we have these mopeds that belong to non residents taking up 3 spots. Happens everyday”

Mopeds parked on Parmenter Street allegedly belong to non-residents

The original 311 post can be found here. The case was submitted and opened on September 1st, 2018. The case was resolved later that day on September 6th, 2018 with the following message: “Closed with status: Case Resolved. clear.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

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  1. 311 isn’t as effective as it used to be. Almost all issues you cite here either aren’t responded to or just noted ‘case closed’ with no action.

      • I do agree that they are somewhat responsive to pick up errant trash. Larger issues like homeless camp behind Steriti, valid traffic issues that need enforcement, infrastructure issues don’t get a response. Would be helpful to see in this Site what’s being ignored. I’d love a chart- issue, address and status. We could reference and actually keep the City accountable.

  2. I called 311 on Sunday, the 9th around 7PM as all residential parking spots on Hanover street were taken up by cars without stickers, many from out of state. Valets were actively parking cars in residential-only spots. The 311 operator response? “We do not enforce parking on Sundays, call 911”.

    Well, maybe you should get off your a…, do your actual job and call 911 yourself? Maybe you should consistently enforce your own rules and ordinances in this city? Maybe it’ll be a better place to live not just be a tourist in?

  3. Something really needs to be done about those mopeds. It’s all the waiters from a certain restaurant. They park there and then after their shift throw 50 bags of garbage in the spot to hold it. Not only taking spots away from residents but causing rodent problems. Disgusting.

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