Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Sinkhole Found on Edge of Salem Street

“Opening in the street in front of 172 Salem St. in the North End. Trash beginning to collect in the hole.”

A sinkhole forming at the edge of the road on Salem Street.
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The original 311 post can be found here. This case was submitted and opened on May 13th, 2018. It was then closed on May 14th, 2018, with the following message: “Closed with status: Case Resolved. Dear Constituent, The Boston Public Works Construction Inspection Unit (CIU) has contacted Lightower, and ordered that the sinkhole be investigated and repaired under our sinkhole repair guidelines. Because of dig safe requirements the repair may have to wait a few days. The permitee is responsible to place a temporary repair until then. The location has been added to our database that tracks sinkholes. The CIU Inspector will monitor the progress of the repair. For any questions or concerns, please contact the number listed below. Sincerely, Mark Cardarelli. Supervisor of Utility Coordination and Compliance. Boston Public Works Department. 617-635-4951 Office.”

Possible Homeless Camp Forming on The Greenway

“There is a homeless camp set up on the greenway (between Salem street and [Boston Public Market]) for days now. Is there some sort of outreach that can help these people? It is getting larger and unfortunately, deterring people to use the nice green space!”

The original 311 post can be found here. This case was submitted and opened on May 11th, 2018. The case is still open as of May 16th, 2018.

Langone Park Toilet Broken

As the 311 user explains, the bathroom was broken during a baseball game.

“Toilets broken again – no one can go to the bathroom – baseball games every night. Very frustrating – it’s always broken. Two little girls needing to go.”

The original 311 post can be found here. This case was submitted and opened on May 14th, 2017. The case is still open as of May 16th, 2018.

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!


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