Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at 311.boston.gov.

Tileston Street Safety

“Tileston Street is basically an alley that pedestrians crossing it do not realize it is an actual street that cars regularly exit onto Hanover Street. Because Tileston is such a narrow street, drivers cannot see past the buildings, so we edge out very slowly. But pedestrians still rarely seem to see us. There should be good signs, or bright paint on the street / sidewalk, or as the garages have… beeping when a car is exiting onto Hanover. This has been a problem for the 8 years I have lived here and will continue to be a problem. Please help me solve this before someone is hurt.”

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The original 311 post can be found here. This case was submitted and opened on January 3rd, 2018. The case is currently still open as of January 3rd, 2018 at 11:30 PM.

Sheet of Ice on Henchman Street

“Sidewalk outside of 5 Henchman Street in the North End is a sheet of ice. Almost fell twice.”

Sheet of Ice found on Henchman Street

The original 311 post can be found here. This case was submitted and opened on December 28th, 2017. The case was resolved on December 29th, 2017 with the following message: “Closed with status: Case Noted. Ticket issued for failure to remove snow from sidewalk.”

Endicott Street Traffic Light Impatience

“Why is the light at the end of Endicott going towards the Charlestown bridge soooo long now? Is it because of upcoming bridge work? It’s about a 2 minute wait at the light which backs up traffic on Endicott. Then, when when it finally changes it’s for about 30 seconds so hardly any traffic can start moving from Endicott. Just a heads up, thank you!”

Traffic on Endicott Street heading towards the North Washington Street Bridge

The original 311 post can be found here. This case was submitted and opened on December 11th, 2017. The case was resolved on January 2nd, 2018 with the following message: “Closed with status: Case Noted. Unfortunately, due to the constraint of the Charlestown Bridge heading towards Charlestown and motorists blocking Endicott Street from North Washington Street northbound motorists are not getting a chance to get off of Endicott Street.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!


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2 COMMENTS

  1. Endicott St. should have never been used to eliminate traffic on No. Washington St. I blame the City once again.

    I though it was a great idea to do away with that sidewalk that blocked cars from going straight, but not to deal
    with the madness & beeping of car horns that takes place. The City should make it their business to find a
    solution to not only Endicott St., but No. Washington St. as well. So much for the Big Dig, it is obsolete.
    Welcome to Boston, Taxachusetts.

  2. Once again btd with a half ass response to a 311 case.

    The case seems (at least to me) as if they are responding to someone who lives on Endicott st and not someone who is waiting at a light- which can be seen from the photo.

    Also the person who opened the case noted the shortness of the traffic light which is not addressed and is instead blamed on cross traffic.

    There are a number of traffic issues around the city that are easily solved through light timing (maybe extend the light in this case on Endicott… that can’t be the answer as it’s too obvious), but it’s clear that it’s business as usual at btd.

Comments are closed.