What’s The 311? Dog Droppings, North Washington Street Bridge Repairs, and Clark Street Trash

Welcome back to our weekly update that highlights some of the cases appearing on 311 in the North End/Waterfront neighborhoods. All 311 cases are public information and can be found at

North End Dog Droppings

“The dog poop in the north end is out of control! Sheafe Street, the bottom of Hanover and North Street are the biggest violators. The people of the north end want fines for leaving dog excrement on the sidewalks! There’s even an Instagram now called NorthEnd_ poop_snoops where people submit photos of our disgusting streets. There are so many restaurants and businesses that would happily give a bag of dog owners accidentally forgot. Enough is enough.”

Dog Droppings in the North End

The original 311 post can be found here. This case was submitted and opened on December 27th, 2017. The case is still currently open as of December 27th, 2017.

North Washington Street Bridge Barricades

“When will the barricades blocking the right lane on the North Washington St Bridge be removed? The traffic there is terrible all day long. Rush hour is the worst. What are they doing and for how long will it go on? How about putting your response in the Charlestown bridge news paper. (That is the real name of the newspaper by the way).”

The original 311 post can be found here. This case was submitted and opened on December 21st, 2017. The case was resolved on December 22nd, 2017 with the following message: “Closed with status: Case Noted. We apologize for your inconvenience due to the temporary closure of one of the two outbound lanes into Charlestown on the North Washington Street Bridge. Due to recently identified structural safety concerns, the BPWD had started an emergency repair effort on the Bridge. The required repair is very extensive and therefore also prompted the temporary closure of the outside lane to cordon off the area with many problematic members. Unseen from the surface, these steel repairs has been performed below the bridge deck since the 3rd weekend in November, and is projected to go on at least to the end of February to mid-March 2018. During the winter, it is very challenging and time consuming to perform these repairs. The construction project to replace this bridge has been advertised and the bids are to be opened in January 2018. We are extremely excited about the new bridge project, since it is our mission and utmost goal to provide Bostonian a safe and pleasant travel experience. Thanks for letting us know of your frustrations!”

Clark Street Trash

“Lots of trash out in the North End seems no one got the memo.”

The original 311 post can be found here. This case was submitted and opened on December 25th, 2017. The case was resolved on December 26th, 2017 with the following message: “Closed with status: Case Noted. No violation found at this time.”

Remember, to report a claim with 311, you can call 311, go to the 311 websitetweet at 311, or download the app. What do you think about these 311 cases? Follow our “What’s The 311?” tag to see past week’s postings!

While you’re here …we have a small favor to ask. More people than ever are reading but we need your help making ends meet. Advertising doesn’t bring in enough to pay for reporting or editorial work. Keeping this website going takes a lot of time, money and hard work. But we do it because we believe community news is important – and we think you do too. If everyone who reads this site, who likes it, puts in a bit to pay for it, then our future would be much more secure. Checks can be made out to North End Boston LLC, 343 Commercial St. #508, Boston 02109 or contribute online using the following links:

*Make a One-Time Contribution* or *Become a Patron*